12.3kW R32 Multi Split System

Model No.

TSOM123HVAG5

7 Years Warranty (Domestic application)
2 Years Warranty (Commercial application)
Cooling Capacity: 12.3kW (2.60 ~ 15.20kW)
Heating Capacity: 12.6kW (3.00 ~ 15.50kW)
Blackfin Coating on Outdoor Unit Condenser Coil
DRED Enabled
Wide Operating Ambient Temperature Range
Wide Voltage Range Operation
Auto Restart Function
Outdoor Anti-Corrosion Housing (Zinc-Coated Steel Chassis)
Triple-Coated PCB
Self-Diagnosis Capability

The TSOM123HVAG5 (12.3kW) Multi-Split System is the largest and most powerful model in the TECO range, supporting 2 to 5 indoor units for advanced zoning across expansive homes, commercial spaces, or retail environments. Built to perform under pressure, it operates efficiently within a wide voltage range (160V–276V) and maintains reliable performance in extreme outdoor conditions. With built-in WiFi, optional wired controller compatibility, and DRED compliance, it’s perfectly suited to smart and energy-conscious applications. Key comfort features include Dehumidify mode, Turbo fan function, and the I Feel sensor for accurate zone-based temperature control. The Pre-Heat function prevents cold air drafts by delaying the fan start up until the Evaporator Coil heats up in Winter , and the Ion Generator helps maintain a healthier indoor environment. Engineered for longevity, it features a Black Fin-coated condenser coil, triple-coated PCB for enhanced environmental resistance, and Auto-Restart and Self-Diagnosis functionality—making it the ultimate solution for high-performance, multi-zone climate management.

Features

Specifications

Manual

7 Years Warranty (Domestic application)
2 Years Warranty (Commercial application)
Cooling Capacity: 12.3kW (2.60 ~ 15.20kW)
Heating Capacity: 12.6kW (3.00 ~ 15.50kW)
Black Fin Coating – Condensing Coil
The outdoor coil features a Black Fin hydrophilic anti-corrosion coating, providing superior protection against salt spray, rain, and other harsh environmental elements. This coating extends the life of the unit and ensures efficient heat exchange capabilities, especially in coastal areas.
DRED Enabled
DRED (Demand Response Enabled Device) capability allows the outdoor unit to respond to energy supplier load-shedding signals during peak demand periods. This function supports energy efficiency schemes and energy suppliers manage power distribution in peak periods.
Wide Operating Temperature Range
The system is engineered to operate in a wide range of outdoor temperatures, from -15°C to 52° C in cooling and -15°C to 24°C in heating. This ensures dependable year-round performance, even in extreme Australian conditions.
Wide Voltage Operating Range (160V–276V)
With a wide voltage tolerance, the outdoor unit operates safely and consistently during minor fluctuations in power supply. This feature is especially valuable in rural or regional areas where voltage instability is common.
Auto Restart Function
In the event of a power outage, the system automatically restarts with the previous settings once power is restored. This ensures continued comfort and prevents the need for manual resets, which is particularly useful in unattended holiday homes or offices.
Outdoor Anti-Corrosion Housing (Zinc-Coated Steel Chassis)
The outdoor unit housing is constructed from zinc-coated steel and painted to resist rust and corrosion. This robust build is ideal for Australian environments and helps maintain the system’s aesthetic and mechanical integrity over time.
Triple-Coated PCB
The outdoor PCB is treated with three layers of protective coating, to improve moisture resistance and durability. This feature enhances reliability in humid and coastal climates, reducing the risk of electrical faults due to PCB failure.
Self-Diagnosis Capability
The system continuously monitors its own operation and displays error codes if a fault is detected. This simplifies troubleshooting for installers and service technicians, speeding up maintenance and minimising system downtime.

Model	－	TSOM123HVAG5
EAN	－	9346998006961
Cooling Capacity	kW	12.3
Min. Cooling Capacity	W	2600
Max. Cooling Capacity	W	15200
Cooling Power Input	kW	3.1
Cooling Current Input	A	13.75
Heating Capacity	kW	12.6
Min. Heating Capacity	W	3000
Max. Heating Capacity	W	15500
Heating Power Input	kW	3.2
Heating Current Input	A	14.2
Rated Power Input	kW	cooling：4.6；heating：5.0
Rated Current	A	cooling：20.41；heating：21.74
Starting Current	A	5
Standby power consumption	W	12
EER	W/W	3.97
COP	W/W	3.94
SEER	－	TCSPF=5.2
HSPF	－	4.6
SCOP(Average)	—	/
AEER	—	3.9165
ACOP	—	3.8882
Cooling Star Rating (Cold/Mixed/Hot&Humid)	—	3.5 / 3.5 / 4
Cooling Energy Consumption (Cold/Mixed/Hot&Humid)	kWh	601 / 953 / 2748
Heating Star Rating (Cold/Mixed/Hot&Humid)	—	2 / 3 / 3.5
Heating Energy Consumption (Cold/Mixed/Hot&Humid)	kWh	4170 / 1495 / 223
Air Flow Volume	m3/h	5800
Sound Pressure Level	dB(A)	60
Sound Power Level (EN 12102-1:2017)	dB(A)	71.4
Rated Voltage	V	220-240
Rated Frequency	Hz	50
Phases	－	1
Min/Max. Voltage	V	198/264
Compressor Type1	－	Twin Rotary
Fan Type	－	Axial-flow
Fan Quantity	－	1
Fan Motor Type	－	DC motor
Condenser Material	－	Aluminum Fin-copper Tube
Condenser Fin Type	－	corrugated
Condenser Fin Colour	－	Black
Cooling Operation Ambient Temperature Range	℃	-15~52
Heating Operation Ambient Temperature Range	℃	-22～24
Maximum drive IDU NO.	unit	5
Defrosting Method	—	Automatic Defrosting
Isolation	－	I
Moisture Protection	—	IPX4
Climate Type	－	T1
Refrigerant	－	R32
Refrigerant Charge	kg	2.4
Throttling Method	－	Electron expansion valve
Climate Zone	—	Temperate Zone
Connection Pipe Connection Method	－	Flare Connection
Liguid Pipe	－	5 x Ø6 (1/4″)
Gas Pipe	－	5 x Ø9.52 (3/8″)
Operating Pressure (Discharge/Suction)	MPa	4.3/2.5
Maximum Allowable Pressure	MPa	4.3
Not Additional Gas Connection Pipe Length	m	50
Connection Pipe Gas Additional Charge	g/m	20
Connection Pipe Max. Height Distance (indoor and indoor)	m	25
Connection Pipe Max. Height Distance (indoor and outdoor and indoor up)	m	25
Connection Pipe Max. Height Distance (indoor and outdoor and outdoor up)	m	25
Max. equivalent connection pipe length (outdoor to last indoor)	m	30
Connection Pipe Max. Length Distance (total lenght)	m	100
Low Ambient Cooling Function		YES
Low Voltage Startup		YES
Demand Response Capability (AS/NZS 4755.3.1:2014)		YES
Dimension of Outline(W)	mm	1020
Dimension of Outline(D)	mm	427
Dimension of Outline(H)	mm	826
Dimension of Carton Box(L)	mm	1090
Dimension of Carton Box(W)	mm	494
Dimension of Carton Box(H)	mm	850
Dimension of Package(L)	mm	1095
Dimension of Package(W)	mm	500
Dimension of Package(H)	mm	955
Net Weight	kg	73
Gross Weight	kg	86
Outdoor Unit Loading Quantity ( 20’ Container )	unit	44
Outdoor Unit Loading Quantity ( 40’ Container )	unit	92
Outdoor Unit Loading Quantity ( 40’ High Cube Container )	unit	92
Outdoor Unit Stacked Layers	－	2

Multi Split Installation Manual

Features

7 Years Warranty (Domestic application)
2 Years Warranty (Commercial application)
Cooling Capacity: 12.3kW (2.60 ~ 15.20kW)
Heating Capacity: 12.6kW (3.00 ~ 15.50kW)
Black Fin Coating – Condensing Coil
The outdoor coil features a Black Fin hydrophilic anti-corrosion coating, providing superior protection against salt spray, rain, and other harsh environmental elements. This coating extends the life of the unit and ensures efficient heat exchange capabilities, especially in coastal areas.
DRED Enabled
DRED (Demand Response Enabled Device) capability allows the outdoor unit to respond to energy supplier load-shedding signals during peak demand periods. This function supports energy efficiency schemes and energy suppliers manage power distribution in peak periods.
Wide Operating Temperature Range
The system is engineered to operate in a wide range of outdoor temperatures, from -15°C to 52° C in cooling and -15°C to 24°C in heating. This ensures dependable year-round performance, even in extreme Australian conditions.
Wide Voltage Operating Range (160V–276V)
With a wide voltage tolerance, the outdoor unit operates safely and consistently during minor fluctuations in power supply. This feature is especially valuable in rural or regional areas where voltage instability is common.
Auto Restart Function
In the event of a power outage, the system automatically restarts with the previous settings once power is restored. This ensures continued comfort and prevents the need for manual resets, which is particularly useful in unattended holiday homes or offices.
Outdoor Anti-Corrosion Housing (Zinc-Coated Steel Chassis)
The outdoor unit housing is constructed from zinc-coated steel and painted to resist rust and corrosion. This robust build is ideal for Australian environments and helps maintain the system’s aesthetic and mechanical integrity over time.
Triple-Coated PCB
The outdoor PCB is treated with three layers of protective coating, to improve moisture resistance and durability. This feature enhances reliability in humid and coastal climates, reducing the risk of electrical faults due to PCB failure.
Self-Diagnosis Capability
The system continuously monitors its own operation and displays error codes if a fault is detected. This simplifies troubleshooting for installers and service technicians, speeding up maintenance and minimising system downtime.

Specifications

Model	－	TSOM123HVAG5
EAN	－	9346998006961
Cooling Capacity	kW	12.3
Min. Cooling Capacity	W	2600
Max. Cooling Capacity	W	15200
Cooling Power Input	kW	3.1
Cooling Current Input	A	13.75
Heating Capacity	kW	12.6
Min. Heating Capacity	W	3000
Max. Heating Capacity	W	15500
Heating Power Input	kW	3.2
Heating Current Input	A	14.2
Rated Power Input	kW	cooling：4.6；heating：5.0
Rated Current	A	cooling：20.41；heating：21.74
Starting Current	A	5
Standby power consumption	W	12
EER	W/W	3.97
COP	W/W	3.94
SEER	－	TCSPF=5.2
HSPF	－	4.6
SCOP(Average)	—	/
AEER	—	3.9165
ACOP	—	3.8882
Cooling Star Rating (Cold/Mixed/Hot&Humid)	—	3.5 / 3.5 / 4
Cooling Energy Consumption (Cold/Mixed/Hot&Humid)	kWh	601 / 953 / 2748
Heating Star Rating (Cold/Mixed/Hot&Humid)	—	2 / 3 / 3.5
Heating Energy Consumption (Cold/Mixed/Hot&Humid)	kWh	4170 / 1495 / 223
Air Flow Volume	m3/h	5800
Sound Pressure Level	dB(A)	60
Sound Power Level (EN 12102-1:2017)	dB(A)	71.4
Rated Voltage	V	220-240
Rated Frequency	Hz	50
Phases	－	1
Min/Max. Voltage	V	198/264
Compressor Type1	－	Twin Rotary
Fan Type	－	Axial-flow
Fan Quantity	－	1
Fan Motor Type	－	DC motor
Condenser Material	－	Aluminum Fin-copper Tube
Condenser Fin Type	－	corrugated
Condenser Fin Colour	－	Black
Cooling Operation Ambient Temperature Range	℃	-15~52
Heating Operation Ambient Temperature Range	℃	-22～24
Maximum drive IDU NO.	unit	5
Defrosting Method	—	Automatic Defrosting
Isolation	－	I
Moisture Protection	—	IPX4
Climate Type	－	T1
Refrigerant	－	R32
Refrigerant Charge	kg	2.4
Throttling Method	－	Electron expansion valve
Climate Zone	—	Temperate Zone
Connection Pipe Connection Method	－	Flare Connection
Liguid Pipe	－	5 x Ø6 (1/4″)
Gas Pipe	－	5 x Ø9.52 (3/8″)
Operating Pressure (Discharge/Suction)	MPa	4.3/2.5
Maximum Allowable Pressure	MPa	4.3
Not Additional Gas Connection Pipe Length	m	50
Connection Pipe Gas Additional Charge	g/m	20
Connection Pipe Max. Height Distance (indoor and indoor)	m	25
Connection Pipe Max. Height Distance (indoor and outdoor and indoor up)	m	25
Connection Pipe Max. Height Distance (indoor and outdoor and outdoor up)	m	25
Max. equivalent connection pipe length (outdoor to last indoor)	m	30
Connection Pipe Max. Length Distance (total lenght)	m	100
Low Ambient Cooling Function		YES
Low Voltage Startup		YES
Demand Response Capability (AS/NZS 4755.3.1:2014)		YES
Dimension of Outline(W)	mm	1020
Dimension of Outline(D)	mm	427
Dimension of Outline(H)	mm	826
Dimension of Carton Box(L)	mm	1090
Dimension of Carton Box(W)	mm	494
Dimension of Carton Box(H)	mm	850
Dimension of Package(L)	mm	1095
Dimension of Package(W)	mm	500
Dimension of Package(H)	mm	955
Net Weight	kg	73
Gross Weight	kg	86
Outdoor Unit Loading Quantity ( 20’ Container )	unit	44
Outdoor Unit Loading Quantity ( 40’ Container )	unit	92
Outdoor Unit Loading Quantity ( 40’ High Cube Container )	unit	92
Outdoor Unit Stacked Layers	－	2

Manual

Multi Split Installation Manual

Ideal Use Cases

Larger homes and multi-level residences – Providing powerful, efficient cooling and heating across multiple rooms.
Medium to large commercial spaces – Perfect for offices, conference rooms, and retail environments requiring zoned temperature control.
Hospitality venues & small hotels – Ensures reliable climate management for guest rooms and common areas.
Healthcare & education facilities – Offering clean, efficient air conditioning solutions for clinics, classrooms, and care centres.

Ideal Use Cases

Larger homes and multi-level residences – Providing powerful, efficient cooling and heating across multiple rooms.
Medium to large commercial spaces – Perfect for offices, conference rooms, and retail environments requiring zoned temperature control.
Hospitality venues & small hotels – Ensures reliable climate management for guest rooms and common areas.
Healthcare & education facilities – Offering clean, efficient air conditioning solutions for clinics, classrooms, and care centres.